The Emergency Email Network®

RESOURCE Document # RC202903

Text Messaging for Short Messaging Cell Phones and Pagers
information, configuration and setup issues

The following information is provided on an as-is basis

AirTouch/Verizon subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated.
If you have not signed up for AirTouch/Verizon's Text Messaging Service or are unsure:
1. Call Airtouch/Verizon Customer Care at 1-800-247-8682
2. Request to have Text Messaging activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

ALLTEL subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. In order to receive Emergency Email Network www.emergencyemailnetwork.com messages with ALLTEL, you need to be signed up to the Enhanced Digital Advisor Plan.
If you have not signed up for ALLTEL's Enhanced Digital Advisor or are unsure:
1. Call ALLTEL's Customer Care at 1-800-255-8351.
2. Request to have Enhanced Digital Advisor Service activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

AT&T subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. AT&T refers to these types of phones as "Digital PCS phones with text messaging service activated."
If you have not signed up for AT&Ts Text Messaging Service or are unsure if your phone is activated:
1. Call AT&T's Customer Service at 1-800-888-7600 (or hold down the 2 key on your mobile phone).
2. Request to have Text Messaging Service activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

Bell South subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. Bell South refers to text messaging as Wireless Email.
If you have not signed up for Bell South's Wireless Email or are unsure:
1. Call Bell South Customer Care at 1-800-351-2400
2. Request to have Wireless Email activated on your phone.
3. Choose one of the available plans.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

CellularOne (Philadelphia, New Jersey, Delaware) subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. CellularOne refers to text messaging as Digital Edge Text Messaging.
If you have not signed up for CellularOne's Digital Edge Text Messaging or are unsure:
1. Call CellularOne's Customer Service at 1-800-234-9666 (or dial *611 on your mobile phone).
2. Request to have Digital Edge Text Messaging activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

CellularOne (San Francisco) subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. CellularOne refers to text messaging as PCS Messaging.
If you have not signed up for CellularOne's PCS Messaging or are unsure:
1. Call CellularOne's Customer Service at 1-800-234-9666 (or dial 611 on your mobile phone).
2. Request to have PCS Messaging activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

Dobson Cellular subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. Dobson Cellular refers to text messaging as Phone Mail.
If you have not signed up for Dobson Cellular's Phone Mail or are unsure:
1. Call Dobson Customer Care at 800-848-4011 (or dial *611 from your wireless phone)
2. Request to have Phone Mail activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

GTE/Verizon subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. GTE/Verizon refers to text messaging as Wireless Text Messaging.
If you have not signed up for GTE/Verizon's Wireless Text Messaging or are unsure:
1. Call GTE/Verizon Customer Care at 1-888-483-5445 (or dial *611 from your mobile phone).
2. Request to have Wireless Text Messaging activated on your phone.
3. Choose one of the available plans.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

Houston Cellular subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. Houston Cellular refers to text messaging as Wireless Email.

If you have not signed up for Houston Cellular's Wireless Email or are unsure:
1. Call Houston Cellular's Customer Care at 1-800-826-7626
2. Request to have Wireless Email activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

Nextel subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. According to all Nextel literature, every Nextel phone and plan is automatically set-up to receive Emergency Email Network www.emergencyemailnetwork.com messages -- no activation required. To find out more information or if you're having trouble, call Nextel's Customer Service at 1-800-639-6111.

Omnipoint/VoiceStream subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. Omnipoint/VoiceStream refers to text messages as "short e-mail" or "short messages" and according to their literature, every Omnipoint/VoiceStream phone is automatically set-up to receive Emergency Email Network www.emergencyemailnetwork.com messages -- no activation required. To find out more information or if you're having trouble, call Omnipoint's/VoiceStream's Customer Service at 1-800-937-8997.

Pacific Bell subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated (Pacific Bell PCS Wireless phone). Pacific Bell refers to text messaging as "PCS Email."
If you have not signed up for Pacific Bell PCS Email or are unsure:
1. Call Pacific Bell's Customer Care at 1-800-393-7267
2. Request to have PCS Email activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

PowerTel subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. PowerTel calls text messaging Mobile E-mail.
If you have not signed up for PowerTel's Mobile E-mail or are unsure:
1. Call PowerTel's Customer Service at 1-800-611-6119
2. Request to have Mobile E-mail activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

PrimeCo/Verizon subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated.
If you have not signed up for PrimeCo/Verizon's Text Messaging Service or are unsure:
1. Call PrimeCo/Verizon Customer Service at 1-800-868-2700 (or dial 611 from your mobile phone)
2. Request to have Text Messaging Service activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

Southwestern Bell Mobility subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone with text messaging enabled (Southwestern Bell Digital Edge phone). Southwestern Bell refers to text messaging as Digital Edge eMessage.
If you have not signed up for Southwestern Bell's Digital Edge eMessage service, or are unsure:
1. Call Southwestern Bell's Customer Care at 1-888-875-6388
2. Request to have Digital Edge eMessage activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

Sprint subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. Sprint refers to text messaging as Wireless Web Messaging.
If you have not signed up for Sprint's Wireless Web Messaging or are unsure:
1. Call Sprint Customer Care at 1-800-818-0961 (or press *2 on your mobile phone)
2. Request to have Wireless Web Messaging activated on your phone.
3. Choose one of the available plans.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

SunCom subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. According to their literature, SunCom includes text messaging in all their service plans. Your phone is automatically set-up to receive Emergency Email Network www.emergencyemailnetwork.com messages --no activation required.
To find out more information or if you're having trouble, call SunCom's Customer Service at 1-800-786-7378.

US Cellular subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. Text Messaging is part of US Cellular's Messaging Suite Service.
If you have not signed up for US Cellular's Messaging Suite or are unsure:
1. Call US Cellular's Customer Service at 1-888-944-9400 (or dial *611 or #611 from your mobile phone).
2. Request to have Messaging Suite activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

US West/Qwest Wireless subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. US West's/Qwest's refers to their text message service as MessagePak.
If you have not signed up for MessagePak Service or are unsure:
1. Call US West/Qwest Wireless Customer Service at 1-800-879-0611.
2. Request to have MessagePak activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

Verizon subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. Verizon refers to text messaging as Wireless Text Messaging.
If you have not signed up for Verizon's Wireless Text Messaging or are unsure:
1. Call Verizon Customer Care 1-888-466-4646
2. Request to have Wireless Text Messaging activated on your phone
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

VoiceStream subscribers:

VoiceStream customers automatically receive 500 text messages a month, including VoiceMail notifications and SmartCard. If you want to learn more about advanced messaging options, call VoiceStream at 1-800-937-8997.

Dobson Cellular subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. Dobson Cellular refers to text messaging as Phone Mail.
If you have not signed up for Dobson Cellular's Phone Mail or are unsure:
1. Call Dobson Customer Care at 800-848-4011 (or dial *611 from your wireless phone)
2. Request to have Phone Mail activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

GTE/Verizon subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. GTE/Verizon refers to text messaging as Wireless Text Messaging.
If you have not signed up for GTE/Verizon's Wireless Text Messaging or are unsure:
1. Call GTE/Verizon Customer Care at 1-888-483-5445 (or dial *611 from your mobile phone).
2. Request to have Wireless Text Messaging activated on your phone.
3. Choose one of the available plans.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

Houston Cellular subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. Houston Cellular refers to text messaging as Wireless Email.

If you have not signed up for Houston Cellular's Wireless Email or are unsure:
1. Call Houston Cellular's Customer Care at 1-800-826-7626
2. Request to have Wireless Email activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

Nextel subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. According to all Nextel literature, every Nextel phone and plan is automatically set-up to receive Emergency Email Network www.emergencyemailnetwork.com messages -- no activation required. To find out more information or if you're having trouble, call Nextel's Customer Service at 1-800-639-6111.

Omnipoint/VoiceStream subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. Omnipoint/VoiceStream refers to text messages as "short e-mail" or "short messages" and according to their literature, every Omnipoint/VoiceStream phone is automatically set-up to receive Emergency Email Network www.emergencyemailnetwork.com messages -- no activation required. To find out more information or if you're having trouble, call Omnipoint's/VoiceStream's Customer Service at 1-800-937-8997.

Pacific Bell subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated (Pacific Bell PCS Wireless phone). Pacific Bell refers to text messaging as "PCS Email."
If you have not signed up for Pacific Bell PCS Email or are unsure:
1. Call Pacific Bell's Customer Care at 1-800-393-7267
2. Request to have PCS Email activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

PowerTel subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. PowerTel calls text messaging Mobile E-mail.
If you have not signed up for PowerTel's Mobile E-mail or are unsure:
1. Call PowerTel's Customer Service at 1-800-611-6119
2. Request to have Mobile E-mail activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

PrimeCo/Verizon subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated.
If you have not signed up for PrimeCo/Verizon's Text Messaging Service or are unsure:
1. Call PrimeCo/Verizon Customer Service at 1-800-868-2700 (or dial 611 from your mobile phone)
2. Request to have Text Messaging Service activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

Southwestern Bell Mobility subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone with text messaging enabled (Southwestern Bell Digital Edge phone). Southwestern Bell refers to text messaging as Digital Edge eMessage.
If you have not signed up for Southwestern Bell's Digital Edge eMessage service, or are unsure:
1. Call Southwestern Bell's Customer Care at 1-888-875-6388
2. Request to have Digital Edge eMessage activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

Sprint subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. Sprint refers to text messaging as Wireless Web Messaging.
If you have not signed up for Sprint's Wireless Web Messaging or are unsure:
1. Call Sprint Customer Care at 1-800-818-0961 (or press *2 on your mobile phone)
2. Request to have Wireless Web Messaging activated on your phone.
3. Choose one of the available plans.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

SunCom subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. According to their literature, SunCom includes text messaging in all their service plans. Your phone is automatically set-up to receive Emergency Email Network www.emergencyemailnetwork.com messages --no activation required.
To find out more information or if you're having trouble, call SunCom's Customer Service at 1-800-786-7378.

US Cellular subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. Text Messaging is part of US Cellular's Messaging Suite Service.
If you have not signed up for US Cellular's Messaging Suite or are unsure:
1. Call US Cellular's Customer Service at 1-888-944-9400 (or dial *611 or #611 from your mobile phone).
2. Request to have Messaging Suite activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

US West/Qwest Wireless subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. US West's/Qwest's refers to their text message service as MessagePak.
If you have not signed up for MessagePak Service or are unsure:
1. Call US West/Qwest Wireless Customer Service at 1-800-879-0611.
2. Request to have MessagePak activated on your phone.
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

Verizon subscribers:

To receive Emergency Email Network www.emergencyemailnetwork.com messages on your mobile phone, you need a digital or dual-mode phone that has had text messaging activated. Verizon refers to text messaging as Wireless Text Messaging.
If you have not signed up for Verizon's Wireless Text Messaging or are unsure:
1. Call Verizon Customer Care 1-888-466-4646
2. Request to have Wireless Text Messaging activated on your phone
Your carrier will give you instructions on what email address to enter at the Emergency Email Network sign-up site.

VoiceStream subscribers:

VoiceStream customers automatically receive 500 text messages a month, including VoiceMail notifications and SmartCard. If you want to learn more about advanced messaging options, call VoiceStream at 1-800-937-8997.

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Patent Pending